Internet speeds and inconsistent service was a major pain point for The Beach House owners, their suppliers, and staff. With inadequate Internet services, it had a negative impact on their day-to-day operations, including point-of-sale transactions, ordering, data input, and sales.
The need for better Internet service was only intensified as they were trying to compete in a new digital world brought on by the pandemic. They were planning to implement new business tools and amenities to improve their overall employee and customer experience and stay a step ahead in the new normal.
They wanted to update their phone system, provide guest Wi-Fi access, and better TV programming options but knew their current services were not up to par to help facilitate these changes. After looking at various options, and seeing Execulink trucks around town, ads in their local media, and speaking with Execulink techs in the restaurant, The Beach House owners reached out to Execulink.