Tigercat initially selected its vendor based on serviceability. Execulink’s service through a third party was the only option years ago; choosing another vendor would have been very costly. Eventually, Execulink was able to install its own Fibre infrastructure to the Woodstock facility. Several factors including a reasonable installation cost and a cheaper monthly rate made the switch from Execulink’s third party services to their Fibre Internet an easy decision.
Case Study – Tigercat
Introductions: Who is Tigercat?
Tigercat is a Canadian corporation with deep expertise in engineering, fabrication, manufacturing, and the support of machinery suited to severe duty applications. Tigercat operates from 10 Southern Ontario locations, along with other facilities in the USA and Sweden. The manufacturing plant in Woodstock, Ontario relies on having reliable Internet services to stay connected to the company’s main data center.
Since switching to Execulink’s Fibre services, Tigercat has not needed to call the Customer Care team. The Fibre solution allows for a fast and reliable connection to Tigercat’s network. Tigercat can count on Execulink to take responsibility and be there when needed.