Roam Better

To get Roam Better – with home data, simply text ROAM to 8000 or add Roam Everywhere in MyBell.. Once Roam Better – with home data has been added to your account, you’ll be covered for all future trips to the U.S. and over 230 international destinations. You’ll only be charged on days when you make or answer a call, send a text message, use Apple Live Voicemail or when data is sent or received while in your Roam Better destination.

To remove Roam Better – with home data, simply text REMOVEROAM to 8000 or remove it in MyBell.

The daily fee is charged per line and is triggered when you make or receive a call, send a text message, use Apple Live Voicemail, or use data (including background activity and app refresh) while in a Roam Better destination. Once triggered, the fee gives you access to the minutes, texts, and data included in your Rogers wireless monthly plan for that calendar day.

The daily fee applies for each day of usage and remains active until 11:59:59 p.m. Eastern Time (ET), regardless of the local time zone you are roaming in.

With Roam Better, you get access to data from your rate plan while you travel, plus unlimited talk and text to Canada and within your destination, for $13/day in the U.S. and $16/day in over 230 international destinations. Beyond 5 GB of data usage per day, speeds are up to 512 Kbps, suitable for light web browsing, email and messaging.

To avoid roaming charges, make sure to turn off data roaming in your device settings, and do not make or receive a call or send a text. Alternatively, you can turn on airplane mode.

If you are in Canada and near the U.S. border, your device can sometimes automatically connect to a U.S. network as if you are roaming. To avoid accidental roaming charges when close to the U.S. border, make sure to turn off data roaming and manually select Bell as your mobile network operator in your device settings.

Note: if you manually select Bell as your mobile network operator, remember to switch back to automatic network selection if you want to roam in the U.S. or internationally.

Pay-per-use roaming rates automatically apply if you don’t have Roam Better or if you roam in destinations not covered by Roam Better. You’ll be charged for texts and calls based on the applicable pay-per-use rates for that destination.

Please note: Pay-per-use data roaming is not available.

Make sure “Data Roaming” is turned ON in your device settings before or after you arrive at your destination. Without this, data services won’t work.

When you arrive at another destination, you will receive a roaming welcome text message. Please pay close attention to this message before you start using your phone abroad. This message will confirm whether you have Roam Better on your account or not. If you don’t have Roam Better or the destination is not covered by Roam Better, you will be subject to pay-per-use rates. These rates will be included in the text message. You can confirm coverage and rates by searching for your destination in the drop-down above.

With Roam Better – with home data, your data speeds will be reduced once you reach 5 GB of data usage per day when roaming in a Roam Better destination. Beyond 5G, you can continue to use data at reduced speeds of up to 512 Kbps† (suitable for accessing email, light web browsing and messaging) for the remainder of the day as long as you haven’t exceeded the data included in your rate plan. Applications that require higher data speeds (such as video streaming) may be affected by the data speed reduction.

Your allowance begins upon your first data use in your Roam Better destination and expires at 11:59 p.m. Eastern Time (ET) on that same day, regardless of the time zone where you are roaming. Once you use 5 GB of data, you’ll automatically receive a notification that includes the option to purchase an additional 1 GB of data at increased speeds for $6 in the U.S. (including Puerto Rico and the U.S. Virgin Islands) or for $8 in international Roam Better destinations. All additional data at increased speeds expires at 11:59 p.m. (ET) on the day the data was purchased.

Data speeds reset at 12:00 a.m. (ET) daily.

Whether you’re at one Roam Better international destination or travelling between multiple destinations or time zones, the Roam Better – with home data international daily fee covers you for any usage within the same day.

However, if you use your device in the U.S. and an international Roam Better destination on the same day, you’ll be charged the daily fee for roaming in the U.S. ($13) plus the daily fee for international roaming ($16).

Remember, the fees cover usage from the time you first use your device until 11:59 p.m. (ET) the same day, regardless of which time zone you’re travelling in.

Refer to the following table for additional charges for outgoing calls and text messages to destinations outside of your roaming destination and Canada.

The regular domestic data overage charges of your plan will apply (does not apply if you have an Unlimited Data plan).

No. Roam Better is for when you’re roaming in a Roam Better destination. You won’t be charged for Roam Better when you’re not roaming.

If you’d still like to remove Roam Better, simply text REMOVEROAM to 8000 or remove it in MyBell.

Travel Passes are compatible with Roam Better and take priority over Roam Better when travelling in an eligible destination (i.e., if you’re using an active Travel Pass in an eligible destination, you won’t be charged the Roam Better fee for the duration of your pass).

A Travel Pass is activated immediately once you add it and can be used for the duration included in the pass. Make sure you add the pass the day your trip starts, before you arrive.

The pass is valid until 11:59 p.m. (ET) on the date it expires. You can confirm the expiry date anytime in MyBell by checking the My travel features section.

Travel Passes are compatible with Roam Better and take priority over Roam Better when travelling in an eligible destination (i.e., if you’re using an active Travel Pass in an eligible destination, you won’t be charged the Roam Better fee for the duration of your pass).

Once the pass expires, you revert to your regular roaming option – Roam Better or pay-per-use rates.

Please note: Pay-per-use data roaming is not available.

Travel Passes include unlimited calling and texting within your destination and back to Canada, plus access to the data from your rate plan.

If calling outside of your roaming destination, you will be charged $1.45/minute (e.g., if roaming in Italy and calling France, you will be charged $1.45/minute).

All roaming services (data, calling and texting) are not available on cruise ships or on flights.

Speed and reliability is dependent on the international carrier’s network and may vary due to many factors such as network technology, environmental conditions, and landscape.