Find the answer to your question.

Adjust the camera triggered clip length setting

The camera triggered clip length determines the preferred size of recorded clips. Camera-triggered clips are uploaded based on recording rules.

For more information about available recording methods, see Recording Video and Change a camera’s Video Analytics settings.

Video Analytics rules

A Video Analytics recorded clip is always approximately 30 seconds regardless of what the camera-triggered clip length setting is set to. For more information about Video Analytics, see Change a camera’s Video Analytics settings.

Note: Video Analytics clips for the ADC-VDB780B are the exception to this, and will be 20 seconds long.

To adjust the camera-triggered clip length:

Note: This setting does not apply to ’25, ’26, ’36 series cameras, doorbell cameras, or any Video Analytics rules.

  1. Log into the Alarm.com customer website.
  2. Click Video.
  3. Click Settings.
  4. Using the Video Device dropdown menu, select the video device to be edited.
  5. Click Saved Video.
  6. Using the Camera-triggered clip length dropdown menu, select the video clip length for camera triggered clips. Exact clip length can be affected by the size of the clip and if multiple clips are triggered in a row.
The Internet Services You Deserve
Affordable. Reliable. Lightning fast.

We’re proud to provide the communities we know, love, and live in, with the reliable Internet, TV, Phone and Mobility services they deserve.

  • Your local choice for residential and business telecommunication services
  • Renowned 24/7 customer service you can depend on
  • Affordability, service, integrity and transparency are the pillars of our business

Here to help. 24/7.

Sales Inquiries

Sales: Mon-Fri 8AM-8PM, Sat 8AM-5PM

(866) 706-1991

Support Inquiries

Technical Support: 24/7, Customer Care: Mon-Sun 7AM-11PM

(866) 706-1994

Online Help

Chat With Us

We'll respond as soon as we can!

Email Us

We'll get back to you as soon as possible.

Support Centre

Find the answer to your question.

Check availability

Enter your address to find services and offers available to you!