Find the answer to your question.

How to charge and/or replace your Wireless Video Doorbell battery

  1. Unlatch the bottom of the mount.

2. Remove the doorbell  from the mount.

3. Separate the battery pack from the doorbell body.

4. Plug the supplied micro USB cable into the battery pack.

5. Plug the USB end of the cable into a USB wall charger and insert the charger into an outlet.

6. The charging LED, located on the top of the battery pack, will be solid orange while the device is charging. The charging LED will turn solid green when charging has completed.

7. To replace the battery, follow steps 1-3.

8. Discard of the old battery and safely dispose of it at the nearest battery recycling location.

9. Insert new replacement battery by sliding the battery back into the doorbell body.

The Internet Services You Deserve
Affordable. Reliable. Lightning fast.

We’re proud to provide the communities we know, love, and live in, with the reliable Internet, TV, Phone and Mobility services they deserve.

  • Your local choice for residential and business telecommunication services
  • Renowned 24/7 customer service you can depend on
  • Affordability, service, integrity and transparency are the pillars of our business

Here to help. 24/7.

Sales Inquiries

Sales: Mon-Fri 8AM-8PM, Sat 8AM-5PM

(866) 706-1991

Support Inquiries

Technical Support: 24/7, Customer Care: Mon-Sun 7AM-11PM

(866) 706-1994

Online Help

Chat With Us

We'll respond as soon as we can!

Email Us

We'll get back to you as soon as possible.

Support Centre

Find the answer to your question.

Check availability

Enter your address to find services and offers available to you!