Universal Call Blocking FAQs

What is Universal Call Blocking ?

Universal Call Blocking will block incoming voice calls from phone numbers that do not comply with North American or International numbering plan.

This is a CRTC mandate (CRTC decision 2018-484) and applies to all Canadian service providers.

How does Universal Call Blocking affect me?

You will not receive calls with calling line ID’s that have malformed numbers after Universal Call Blocking has been implemented.

When is Execulink implementing Universal Call Blocking?

Execulink is implementing Universal Call Blocking on all incoming voice calls starting on December 19^th 2019.

How does Universal Call Blocking work?

All incoming calls with a malformed calling line ID will likely be blocked by the destination party’s service provider.

Can I opt out of Universal Call Blocking?

No, Universal Call Blocking is a CRTC-mandated service that applies to all customers.

Will Universal Call Blocking work on any device?

Yes, Universal Call Blocking is applied to all incoming voice calls for wireless, IP and landline phones.

Will I be charged for this?

There is no extra cost to this feature and there is no action required from you.

Will Universal Call Blocking impact Execulink customers roaming in the U.S. or any other country?

Yes, Universal Call Blocking rules will still apply while roaming out of Canada.