- Do I need a set-top box for each TV?
- Do I need an Execulink Internet connection to use Link TV?
- How do I access Crave content on my TV or phone/tablet?
- How do I add channels?
- How do I add/remove channels, packages or devices in MyExeculink ?
- How do I change my 4-digit PIN on my Set-Top Box?
- How do I make closed captioning work on my TV?
- How do I only see the channels I'm subscribed to on my program guide?
- How do I Purchase a Pay-Per-View (PPV) Event?
- How do I remove channels?
- How do I see how many Cloud DVR hours I have left on my set-top box?
- How do I sign up for Link TV?
- How do I update my passcode?
- How do I use Catch-Up TV?
- How do I use Restart TV?
- How do I use Watch TV Everywhere?
- How do I watch Crave content via Watch TV Everywhere?
- How do the Internet, TV and Phone services connect in my home?
- How long do my DVR recordings stay saved for?
- How to Filter Through On Demand Content on the Execulink TV Mobile App
- How to Return Your Set-Top Box
- I lost my remote and need a new one, what do I do?
- Is 'Described Video' available to Link TV customers?
- Is a Set-Top Box rental required to use Link TV?
- Moving Your Execulink Services
- My Set-Top Box is showing a Setup Wizard screen. What do I do?
- What devices can I use to watch Execulink TV?
- What Internet speeds are recommended to use Link TV?
- What is a set-top box?
- What is a wireless set-top box?
- What is Cloud DVR?
- What is my 'Usercode' and 'Passcode' used for?
- What is the Execulink TV app?
- What programs/channels are available on Watch TV Everywhere?
- What resolution is displayed on my TV?
- When I access 'Settings' in my Set-Top Box, I am prompted for a password. What password do I use?
- When recording a series, how can I only record NEW episodes?
- Will I be charged any cancellation fees if I choose to cancel my TV service?
- Will watching Link TV affect my monthly Internet usage?
Find the answer to your question.
TV FAQs
Our Support Commitment
Fast Email Response
Next business day, guaranteed.
Support by Phone, Email, Live Chat & Online
Choose the way to connect with us that suits you best
We don't go home at 5pm
We are here for you 24x7.
We Care About Your Issue
We're not just reading from troubleshooting scripts.
