Check out the below video which details how Execulink customers can update the settings of their Polycom phone sidecar using the MyExeculink customer portal.
Softkey Reference Chart
| Type of Key: |
Purpose: |
| Enhanced Monitored Extension |
Allows for Monitoring (on phone, idle, ringing), One-touch Blind Transfers, Speed Dials & Call Pickup. Extensions Only! |
| Enhanced Speed Dial |
For One-touch Dialing and Blind Transfers to External Numbers (or Extensions). |
| Secondary Extension |
Additional Line/Call Appearance softkey(s) if the phone has more than one extension assigned to it (Each secondary extension requires 2 keys). |
| Voicemail |
For direct voicemail access if the phone is associated with more than one mailbox (Common requirement if the phone has secondary extensions). |
| Enhanced Call Park |
For Parking/Un-Parking and monitoring parked calls (if not programmed on the main phone interface). |
| Paging |
For Phone Paging (if not programmed on the main phone interface). |
| One Touch Transfer |
Transfer calls to external phone number |
Softkey Number Selection based on Function:
| Type of Key: |
Number to input: |
| Enhanced Monitored Extension |
2 to 4 digit number (not the 10-digit WTN) |
| Enhanced Speed Dial |
10 digits for External Numbers or 2 to 4 digits for Extensions |
| Secondary Extension |
2-4 digit extension number (not the 10-digit WTN) |
| Voicemail |
2-4 digit extension number (not the 10-digit WTN) of the voicemail box |
| Enhanced Call Park |
1-3 digit Orbit number |
| Paging |
Paging Group Number |
