Check out the below video which details how Execulink customers can update the settings of their Polycom phone sidecar using the MyExeculink customer portal.
Softkey Reference Chart
Type of Key:
Purpose:
Enhanced Monitored Extension
Allows for Monitoring (on phone, idle, ringing), One-touch Blind Transfers, Speed Dials & Call Pickup. Extensions Only!
Enhanced Speed Dial
For One-touch Dialing and Blind Transfers to External Numbers (or Extensions).
Secondary Extension
Additional Line/Call Appearance softkey(s) if the phone has more than one extension assigned to it (Each secondary extension requires 2 keys).
Voicemail
For direct voicemail access if the phone is associated with more than one mailbox (Common requirement if the phone has secondary extensions).
Enhanced Call Park
For Parking/Un-Parking and monitoring parked calls (if not programmed on the main phone interface).
Paging
For Phone Paging (if not programmed on the main phone interface).
One Touch Transfer
Transfer calls to external phone number
Softkey Number Selection based on Function:
Type of Key:
Number to input:
Enhanced Monitored Extension
2 to 4 digit number (not the 10-digit WTN)
Enhanced Speed Dial
10 digits for External Numbers or 2 to 4 digits for Extensions
Secondary Extension
2-4 digit extension number (not the 10-digit WTN)
Voicemail
2-4 digit extension number (not the 10-digit WTN) of the voicemail box
